Handling the Strained Project Customer Relationship – Part 1

It always creates an uncomfortable situation when the vendor – client relationship is less than happy. Sometimes the project manager isn’t even aware that the relationship has become somewhat strained…but it is his job to know that or find that out. For me, as an independent consultant AND a project manager, the customer relations aspect of any engagement has to be my top priority. Make the customer happy. [More]

Good Information is Important to Your Project’s Success

While we are emerging, somewhat, from difficult economic times, we still aren’t out of the woods just yet. Projects are still going on hold, unemployment numbers were dropping but have now seemed to level out, and the housing market is no longer improving as it was so quickly before. [More]

The Project Can’t be Saved

You try everything…best practices, every trick you’ve ever learned, leaning on every mentor and skilled resource you can think of, and networking with the very talented individuals reading these words right now. And still you fail. Sound familiar? false false false EN-US JA X-NONE [More]