What to Do When Your Customer is Boiling – Part 2

We examine five recommended actions to take when your customer is upset. It’s never a good thing when your customer is threatening major action. But if we remain calm, involve the customer in the resolution, be honest with the customer and act as proactively as possible, there is a chance you can rectify the situation. [More]

What to Do When Your Customer is Boiling – Part 2

We examine five recommended actions to take when your customer is upset. It’s never a good thing when your customer is threatening major action. But if we remain calm, involve the customer in the resolution, be honest with the customer and act as proactively as possible, there is a chance you can rectify the situation. [More]

What to Do When Your Customer is Boiling – Part 2

We examine five recommended actions to take when your customer is upset. It’s never a good thing when your customer is threatening major action. But if we remain calm, involve the customer in the resolution, be honest with the customer and act as proactively as possible, there is a chance you can rectify the situation. [More]

Word of the Day: Unlimited!

It’s quite surprising to see how many project or task management tools there are on the market that charge a pretty penny for their application and then limit the number of tasks or projects or resources you can use before they bump you into a new price bracket.At Viewpath, we like to keep things si... [More]