Those Were Your Exact Words

It's not difficult to ensure that everyone is on the same page. It just requires consistent behavior. Communicate as clearly as possible, ask the right questions to ensure proper understanding, and then keep checking periodically on task progress to ensure that the resource is on the right track and all directives were clearly understood. [More]

Brand New Help Desk!

We're happy to announce our brand new help pages are now available. The new Support Desk features search functionality of our Knowledge Base, making it easy to find the answers you're looking for. The help pages are also translated into 23 languages - supporting our users world wide.From inside View... [More]

Cloudy with a Chance of Anomalies

Update 2 (3:05pm PST): Looks like we're back. Here's what Google had to say:At this point, we have stabilized service to App Engine applications. App Engine is now successfully serving at our normal daily traffic level, and we are closely monitoring the situation and working to prevent recurrence of... [More]